Shipping Policy – Super Dolls
At Super Dolls , we aim to deliver your orders safely and as quickly as possible.
Effective Date: 11/03/2026
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Time
Estimated delivery time within India:
- Metro Cities: 5-7 business days
- Non-Metro Areas: 7-15 business days
Please note that delivery timelines may vary depending on your location and courier availability.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered during promotional campaigns or on orders above a certain value.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if provided at checkout).
You can use this tracking number to monitor your shipment status.
Refunds will be processed:
- To the original payment method
- Within 3–7 business days after the item is received and approved
5. Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Courier partner issues
- Weather conditions
- Remote delivery locations
- Unforeseen logistical challenges
Super Dolls Beauty is not liable for delays caused by third-party shipping providers.
6. Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
If an order is returned to us due to incorrect details, re-shipping charges may apply.
7. International Shipping (If Applicable)
Currently, we [do/do not] ship internationally.
If international shipping is available:
- Delivery timelines may vary.
- Customs duties or import taxes (if applicable) are the responsibility of the customer.